
KATHYRINE YACAPIN
Customer Care Representative / Virtual Assistant

TRAINING / COURSES ATTENDED
I have completed online courses that have equipped me with the essential skills and knowledge required to thrive as a Virtual Assistant. With this comprehensive training, I am confident in my ability to provide exceptional support and assistance to clients, exceeding their expectations and ensuring utmost satisfaction.
SHOPIFY FREELANCING COURSE
I've learned new methods from this training to take clients' stores to the next level and to provide exceptional services.
How to create a Shopify website
Order Fulfillment
Shopify Basic Customization
Uploading products manually and
Importing products to Shopify store
Set up Shipping Settings
Create Discounts
Track Total Orders (Analytics)
Product research / Hunt
This course teaches essential skills for working remotely as a freelancer or virtual assistant. Topics include task organization, managing emails, using productivity tools, social media management, and client communication. It also covers how to find clients, negotiate contracts, and manage payments.

Creating simple graphics or social media posts

Website Maintenance

Email Marketing

Creative Writing

Administrative Task

Communication Tools and Dcocument Collaboration